Launch Your Own Online Grocery Store
When you’re ready for customers to browse products, add to cart, and check out, you move up to a Generic Store. You curate the product catalog and define the stores you shop (Costco, Whole Foods, Kroger, local grocers, etc.).
This setup is ideal for operators serving repeat clients, property managers, and hospitality groups who expect a structured shopping experience.
Who Should Choose the Generic Store
Choose the Generic Store if you’re:
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serving repeat customers, guests, or property managers
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offering pre-arrival stocking as a professional service
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sourcing from multiple grocery retailers
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offering both delivery and stocking workflows
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operating in seasonal or resort markets with recurring demand
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beyond the testing stage and need a true storefront
This is the point where the service becomes a real business — not just a form submission.
What the Generic Store Includes
✔ Online shopping experience
Customers browse products and build carts
✔ Nearly 1,800 grocery items
Launch with a catalog of commonly stocked grocery items representing major U.S. retailers
✔ 13 product groups + nested categories
Structured grouping (e.g., Personal Care → Oral Care, Hair Care, Vitamins & Supplements) keeps browsing intuitive
✔ Continuous catalog updates
You don’t maintain grocery data — it’s handled for you
✔ Reference pricing
Customers build baskets from estimated prices; operators reconcile final totals
✔ Hybrid fee support
Supports both % of basket and flat service/stocking fees
✔ Delivery & stocking workflows
Built for both hand-off and pre-arrival stocking scenarios
✔ Notes & dietary preferences
Capture requests, substitutions, and stocking details
✔ Customer accounts
Allow faster reorders and repeat workflows
✔ Responsive storefront
Optimized for phones, tablets, and desktops
✔ Multi-store sourcing
Operators can shop Costco, Whole Foods, Kroger, Trader Joe’s, regional chains, or local markets
Specialty Items and Alcohol are Market-Dependent
Operators can add specialty grocers (e.g., bakeries, butcher shops, health markets) if their market supports it. Alcohol inclusion varies by local law, hospitality policies, and operator discretion.
The platform does not mandate or prohibit alcohol — it’s market-dependent. This flexibility matters in hospitality and resort environments where guest expectations vary.
What the Generic Store Does Not Include
The Generic Store does not include:
✘ Costco grocery lists
✘ Costco coupon book data
✘ Costco grocery updates
✘ Costco inventory workflows
✘ Split-multipack tools
✘ Group-sharing tools
✘ Costco-only branding or positioning
Those belong to the Costco Grocery Platform, which is built for higher volume and Costco specialization.
Transparent Pricing Without POS or Marketplace Complexity
Customers build their grocery list from reference pricing and choose whether they are:
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Planning & Sharing, or
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Requesting Delivery
This allows operators to review orders before taking deposits or offering delivery windows, which is essential in hospitality and seasonal markets where coordination matters.
Most operators use a hybrid fee model, combining:
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a % of grocery subtotal, and
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a flat stocking or delivery fee
Move Up When Costco Becomes Your Primary Supply Source
Upgrade to the Costco Grocery Platform when:
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Costco dominates your sourcing
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you’re serving seasonal or resort corridors
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volume increases
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customers want Costco-specific products
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you need Costco lists or updates
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you’re serving group or multi-unit orders
This is where efficiency and differentiation start to matter.
Launch Your Generic Store and Serve Customers Online
Not sure if your market is ready? Schedule a Free Consultation
