From Shopping Lists to Delivery Success

Does Co-Op Shopper take responsibility for the actions of listed pro shoppers?

No, Co-Op Shopper is not responsible for the actions or performance of the pro shoppers listed on our website. These individuals operate independently, and all arrangements are made directly between the shopper and the user. Let us know if you have any further questions or suggestions! We’re here to help.
What should I do if I have a concern about a pro shopper?

If you experience any issues with a pro shopper, we encourage you to address the concern directly with them. You may also report any inappropriate behavior or misconduct to us so we can review their listing on our platform.
Can I leave a review for a pro shopper on Co-Op Shopper?

Yes, Co-Op Shopper provides a questionnaire on our website where you can leave a review about the service provided by a shopper listed on our platform. While these reviews are not published on our site, they help us ensure that the pro shoppers listed are legitimate and meeting user expectations.
How can I ensure the pro shopper I choose is reliable?

While we do not conduct screenings, you can take the following steps to ensure reliability: Check online reviews or testimonials. Ask for references or previous client feedback. Discuss expectations clearly, including delivery times, costs, and special requests.
Are the pro shoppers listed on Co-Op Shopper vetted or screened by your team?

No, Co-Op Shopper does not screen or vet the pro shoppers listed on our website. The pro shopper listings are provided as a convenience to help connect users with local independent grocery shoppers. We recommend that users exercise their own judgment and take necessary precautions when choosing a pro shopper.
Is there a limit as to how many grocery lists I can create?

You can create as many grocery lists as you need. Your shopping history is visible in your member area, along with your selected favorites.
How do I purchase items sold by weight?

Items sold by weight have a drop-down menu asking you about a weight selection such as, "Smallest Available, Mid-size, Largest Available, or Any Size". Select the one that works best for you. This information will be included in your shopping list.
How accurate is the Costco pricing?

The prices displayed on our platform are averages and usually fall within 3-5% of the actual in-store prices. However, some products, such as alcohol, may vary in price due to local taxes and other factors. These variations can depend on the product's place of origin in relation to the Costco location selling it. While we strive to provide the most accurate cost estimates possible, please note that we may not always be perfect.

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