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Offer Pre-Arrival Grocery to Your Guests

Vacation rental welcome scene featuring a navy “Co-Op Shopper” grocery tote filled with Costco items, including fresh produce, pantry goods, and beverages, staged on a kitchen counter, with additional Costco products nearby and a couple enjoying a warm, relaxed arrival experience in the background.

Give your guests a better arrival experience—while creating a new revenue stream tied to your property.

Co-Op Shopper connects your guests to a centralized grocery hub where orders are placed, prepared, and delivered or picked up on arrival.

How It Works

Simple, Structured Flow

  • Guest books their stay

  • You send your custom grocery link

  • Guest places their order before arrival

  • Order is prepared at the hub

  • Groceries are delivered or picked up on the way

Step-by-step flow of pre-arrival grocery ordering from booking to delivery at a vacation rental

→ No coordination, no back-and-forth, no last-minute requests

Family settling into a vacation rental with groceries stocked and ready upon arrival

Why Guests Use It

Guests don’t want to spend their first hours shopping.

They want:

  • Groceries ready when they arrive

  • A smooth, planned experience

  • No extra stops after travel

→ This turns a common frustration into a premium experience.

Why STR Owners Use It

This is not just a referral—it’s a guest experience upgrade that also generates revenue.

  • Improves guest satisfaction

  • Reduces guest questions and requests

  • Adds a high-value service to your listing

  • Creates passive, repeatable income

→ You’re offering a better stay—not selling a service

Short-term rental owner sending a pre-arrival grocery link to a guest as part of the booking process

Built for Hub-Based Fulfillment

All orders are handled through a central hub system—not individual shoppers.

Central grocery hub staging and preparing organized orders for delivery and pickup

This enables:

  • Organized staging and cold-chain handling

  • Split multipacks and sampler options

  • Meal kits and prepared add-ons

  • Structured pickup and delivery scheduling

→ This is what makes the service consistent, reliable, and scalable

Designed for Pre-Arrival Grocery

This system is built specifically for timed, pre-arrival orders.

  • Guests order 24–48 hours before arrival

  • Orders are staged and ready

  • Pickup or delivery is scheduled in advance

→ This improves fulfillment efficiency and ensures a smooth guest experience

Scheduled grocery order aligned with a vacation rental arrival date showing organized pre-arrival planning

Pre-built grocery bundles make pre-arrival ordering even easier by giving guests ready-to-select options for common needs like arrival essentials, group meals, and weekend stays. Instead of building a cart, they can choose a bundle and move forward quickly.

Earn From Your Network

You don’t need to sell anything. You simply provide access. Revenue is generated when guests use the service.

Illustration showing a vacation rental generating grocery orders through a hub and earning commission from completed orders
  • Standard partner range: ~5% per order

  • STR / property manager partners: 6–7% potential

  • No setup cost to participate

This becomes a passive revenue layer tied directly to bookings.

What Your Guests Can Order

Your guests gain access to a structured grocery system built for real use — not a limited or generic list.

Everything is organized, predictable, and built for pre-arrival ordering.

Availability

The Co-Op Shopper hub model is rolling out in select markets.

Illustration of a grocery hub launch timeline showing upcoming availability in fall, with scheduled dates, staged grocery operations, and delivery readiness for a new location

The Salt Lake City hub is currently in pre-launch phase, with operations beginning Fall 2026.

STR partners can apply now to:

  • Reserve early access

  • Receive onboarding details ahead of launch

  • Be included in the initial partner rollout

→ Early partners are prioritized as the system goes live.

Get Ready to Partner with the Hub

We’re preparing to launch the Salt Lake City hub and building a small network of STR partners ahead of opening.

You’ll be able to offer guests a seamless pre-arrival grocery experience—without managing orders, shopping, or delivery. The hub handles fulfillment so you can focus on the guest experience.

Illustration of two professionals partnering at a grocery fulfillment hub, with organized grocery bags, active order preparation, and delivery vehicles in the background, representing collaboration and readiness to launch hub-based operations

Know Someone Who Should Be Involved?

The hub is also onboarding a limited number of operators who power the system behind the scenes.

This includes individuals interested in:

  • Running structured grocery delivery or pickup routes

  • Operating from a centralized hub environment

  • Supporting pre-arrival orders, group orders, and recurring demand

If you—or someone you know—wants to be part of building this locally, we are currently accepting early interest ahead of launch.

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