GROCERY ORDER INTAKE SYSTEMS
Professional Grocery Order Intake Forms for Your Business
Give customers a convenient way to submit grocery lists, provide shopping instructions, and request pickup or delivery—without requiring online grocery payments.
Co-Op Shopper offers personalized intake systems for independent grocery-service operators. Forms can be included with eligible Co-Op Shopper website services or purchased separately for use with an existing website.
Advanced options include customized shopping fees, delivery calculations based on order value and distance, and specialized customer workflows.
HOW IT WORKS
From Customer Request to Grocery Service
Give customers a convenient way to submit their grocery lists and service requirements while you maintain control of scheduling, pricing, customer communication, and fulfillment.
Collect Customer Requests
Customers upload their grocery lists or share a list link through your personalized intake form. They provide contact information, shopping preferences, and pickup or delivery details without paying for groceries online.
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Review and Organize
Receive organized requests containing the information needed to evaluate each order. Your intake form can also be customized with advanced fee calculations, conditional questions, and specialized service requirements.
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Confirm and Fulfill
Review the request, confirm availability and applicable fees, arrange payment directly with your customer, and coordinate shopping and fulfillment according to your business procedures.
The intake system collects service requests. Operators independently manage customer relationships, grocery purchases, payments, and fulfillment.
STANDARD ORDER INTAKE FORM
A Professional Starting Point for Grocery Requests
Every Start Simple single-page website includes a personalized customer intake form as part of the initial setup. The form helps operators collect grocery lists, organize service requests, and coordinate shopping without requiring customers to pay for groceries online.
Your standard intake form can collect:
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Customer names and contact information
Grocery-list uploads or shared shopping-list links
Preferred stores and shopping instructions
Pickup or delivery requests and service addresses
Requested service dates and scheduling preferences
Standard service fees, special instructions, and customer acknowledgments
Your intake form is included with Start Simple setup. You review requests and confirm service arrangements directly with your customers.
ADVANCED ORDER INTAKE SOLUTIONS
Built for More Than Basic Grocery Requests
Customize your customer intake system to match the way your grocery-service business operates. Advanced features help you manage complex service requests, apply flexible pricing rules, and collect the information needed before shopping begins.
Available advanced features can include:
Custom Shopping Fees: Calculate service fees based on estimated grocery order value, order size, or service requirements.
Flexible Delivery Pricing: Combine estimated grocery order totals and delivery distances to calculate delivery fees.
Additional Charges: Configure minimum orders, multiple-store fees, priority service charges, and other specialized fees.
Conditional Questions: Display relevant questions based on customer selections and requested services.
Specialized Workflows: Add customer acknowledgments, service terms, FAQs, maps, and request routing for teams or multiple shoppers.
Available for Your Website
Advanced intake systems can be configured for Start Simple pages, complete Co-Op Shopper Website Platforms, or independently owned websites.
Operators using websites not provided through a Co-Op Shopper website arrangement can purchase or rent a standalone intake system.
Advanced features and custom configurations are available for an additional fee based on business requirements.
FLEXIBLE INTAKE SOLUTIONS
One Intake System. Multiple Ways to Get Started.
Whether you're launching a new grocery service, upgrading your website, or improving an established operation, Co-Op Shopper offers intake solutions that fit your business.
Start Simple — Included With Setup
Your Start Simple single-page site includes a standard customer intake form. Add advanced features as your business requires, with customization available for an additional fee.
Upgrade to a Co-Op Shopper Website Platform
Ready for a complete website? Your existing intake form can move with you and be included in your new Co-Op Shopper website setup. Retain your established customer request process and configured features without starting over.
Add an Intake System to Your Website
Already operating a grocery-service website? Co-Op Shopper offers standalone intake systems that work with your existing website. Standard and advanced configurations are available to match your business requirements.
READY TO GET STARTED?
Make Customer Grocery Requests Easier to Manage
Whether you're launching a new grocery service or improving an established business, Co-Op Shopper can help you create a professional customer intake process tailored to your operations.
Start with the standard intake form included in your Start Simple setup, enhance your system with advanced features, or add a standalone intake solution to your existing website.