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FOR LOCAL GROCERY OPERATORS

Build a Local Grocery Business Your Way

Start with delivery. Build toward something bigger.

A local grocery business can start with something as straightforward as shopping and delivering groceries for customers in your area.

You don't need a storefront, warehouse, or large inventory to begin. Start with the services your market needs, build repeat customers, and expand your operation when demand justifies it.

Co-Op Shopper provides business-focused website Platforms and Product Assets to help you build an independent operation around your own customers, pricing, service area, and business model.

Independent local grocery operator preparing customer orders for neighborhood delivery.
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Start with a simple local service
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Build repeat customers and recurring orders
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Expand your capabilities as demand grows

You Don't Need a Grocery Store to Start a Grocery Business

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Shop & Deliver

Customers submit their grocery needs. You shop locally, deliver their orders, and charge according to your own business model.

Good starting point:

Low infrastructure • Direct customer relationships • Flexible service area

Local grocery operator organizing scheduled customer orders for planned neighborhood deliveries.

Scheduled Grocery Service

Move beyond individual requests by establishing ordering windows, delivery days, repeat customers, and more predictable purchasing.

Next level:

Planned orders • Repeat customers • More efficient routes

Independent grocery operator managing an online product catalog for local customer orders.

Build Your Own Product Catalog

Give customers products and purchase options they can order directly through your website instead of handling each request manually.

Build structure:

Online products • Your pricing • Easier repeat ordering

Local grocery operator handing a prepared order to a customer at a scheduled pickup location.

Add Pickup When It Makes Sense

As your business develops, a suitable location can create another fulfillment option and reduce the amount of individual driving required.

Expand capacity:

Scheduled pickup • Consolidated orders • More customers per fulfillment period

TURN SHOPPING INTO A BUSINESS

Move Beyond Being Just the Person Who Delivers

There is a major difference between completing individual grocery deliveries and building a local grocery business.

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Your Customers — Build relationships with your own customers instead of depending on a third-party delivery app.

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Your Pricing — Determine product pricing, shopping fees, delivery charges, minimum orders, and other service policies.

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Your Schedule — Create ordering and fulfillment windows that make your operation more efficient.

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Your Brand — Give customers a business they can return to directly for their next order.

Independent grocery operator preparing and organizing customer grocery orders with paper bags, fresh produce and an online order management system.
Complete grocery and household products available through a local grocery business.
Complete Grocery Products

Sell familiar grocery, household, warehouse-club, and local products in their normal retail configurations.

Factory-sealed individual grocery units representing Smart Portions from eligible multipacks.
Costco Smart Portions

Eligible Costco multipacks can create factory-sealed individual units and purchase options that may not be practical for a small operator.

Curated grocery bundle with complementary foods and everyday essentials for local customers.
Grocery Bundles

Combine complementary products into convenient grocery solutions for customers, occasions, or recurring needs.

Your catalog can begin small and become more specialized as you learn what your local customers actually buy.
THE LOCAL GROCERY HUB

A Local Grocery Business Can Grow Into a Hub

Local grocery hub preparing customer orders for pickup and independent delivery to local and destination markets.

As demand grows, an appropriately located commercial space can become more than a place to prepare orders.

A Local Grocery Hub can bring product sourcing, order preparation, pickup, delivery, and independent operators together in one location.

Positioned near warehouse retailers such as Costco—and near the communities or destinations it serves—a hub can create capabilities that smaller operators may not have on their own. It can also become a central fulfillment point for orders generated by local businesses, hospitality partners, and independent operators.

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Product Sourcing & Preparation

Source full retail products and eligible warehouse multipacks while providing appropriate space for order preparation and permitted Smart Portions activities.

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Orders From Multiple Sources

Serve direct customers while developing relationships with property managers, hotels, resorts, concierges, transportation services, meal providers, and other local businesses.

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Independent Operator Support

Provide staging, pickup, preparation, or fulfillment capabilities for independent shoppers and delivery operators who don’t need—or aren’t ready for—their own facility.

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Local & Destination Fulfillment

Coordinate customer pickup and delivery while using independent operators to serve homes, businesses, hospitality properties, and nearby destination markets.

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The hub doesn’t have to do everything — One business can provide the location, sourcing, and infrastructure while other independent businesses contribute customers, delivery, hospitality relationships, local products, or specialized services.

Independent local grocery fulfillment hub preparing customer orders for pickup and delivery near a Costco warehouse in a mountain community.

START LOCAL. BUILD FROM THERE.

Build the Grocery Business That Fits Your Market

You don't need a hub, storefront, or large operation to get started. Begin with the customers and services you can support today, then add products, capabilities, and partnerships as your business grows.

Co-Op Shopper gives you a starting point—and a path to build from there.

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