Frequently Asked Questions

The monthly fee depends on the platform option you choose: Operator Page (Founding Operator Program): Your first 30 days are included with the setup fee. Monthly billing begins after the initial 30-day period. Co-Op Shopper Website Platforms: Monthly billing begins once your platform has been completed by Co-Op Shopper and is ready for launch. DIY Website Setups: Monthly billing begins when your website template, platform access, and related resources are provided, allowing you to begin building your website. Website Partner Program: Monthly billing begins when the website template and platform access are delivered and made available for development. Monthly fees cover ongoing platform access, platform maintenance, system updates, and related support services associated with your selected platform.

Yes. Many operators start part-time while building demand and refining their service model. The platform is designed for controlled growth—with scheduled delivery windows, order minimums, and flexible capacity—so you can scale at your own pace without overcommitting. Most operators begin part-time, using the Starter Platform to take initial orders before expanding.

No prior grocery experience is required. However, operators must be: Organized Reliable Comfortable communicating with customers Willing to follow structured operating guidelines This is a structured grocery service model built around scheduled pickup or delivery windows — not on-demand gig delivery.

No. Most operators start on their own. The system is designed for a single operator and can scale later as demand grows.

Yes. Operators can manage day-to-day activity using the Wix Owner app without relying on a computer. The app allows you to receive order notifications, view order details, communicate with customers, send invoices through Stripe, track payments, manage bookings, and monitor store activity in real time. Product pricing and catalog management remain controlled at the platform level, but operational tasks—orders, messaging, scheduling, and payments—can be handled entirely from your phone while you are in the field.

In most areas, yes. Operators are independent business owners and are responsible for obtaining any required local licenses, permits, and insurance. Compliance requirements vary by city and state.

You can start with basic equipment: A reliable vehicle Insulated bags or coolers A smartphone Most operators begin simple and upgrade as their business grows.t lean and later scale into trailers, food trucks, or mobile grocery hubs as demand grows.

Yes. Many operators begin with a personal vehicle. The system is designed to support simple startup and scale into larger setups (trailers, hubs, or teams) over time.

No. Operators choose the sourcing model that best fits their market. The platform currently supports two sourcing structures: Costco Platform - Designed for warehouse grocery sourcing and bulk household provisioning. Everyday Market Platform - Designed for traditional grocery sourcing, branded products, and flexible product selection. Operators select the model that best fits their local stores and customer needs.

Yes. You are building your own business, so you control how you generate demand. Most operators start with existing relationships—clients, workplaces, property managers, or local networks—and grow from there.

Yes. The platform is designed to work in markets nationwide. You define your service area and operate locally using the same structured system.

The platform is designed to simplify grocery operations with structured workflows. Operators typically focus on three core tasks: • purchasing groceries • staging and organizing orders • coordinating pickup or delivery windows Many operators begin part-time and gradually expand as demand grows.